Once your order has been placed, please send us an email if you want to cancel your order, if the package has not been processed yet we will cancel your order.

You can check the current status of your parcel in the track my order tab.

Check your spam or junk folder. If it’s not there, contact us through email at Info@SkyeBeauty.co

Currently, we ship to Australia, New Zealand, the UK, the US, Canada and South-Africa.

At Skye Beauty, we strive to deliver your order as quickly as possible. Here's what you can expect:

1. Order Processing: Once you place your order, it typically takes 1–3 business days to process and prepare for shipping.
2. Shipping Times: Delivery timeframes vary based on your location:

United States: 6–10 business days

Australia: 5–10 business days

Canada: 8–12 business days

New Zealand: 6–10 business days

South Africa: 7–14 business days

Please note that these timeframes are estimates and may vary due to customs, weather, or other unforeseen circumstances.

If you have not received your order within 2 working days after the expected delivery timeframe, please contact us at info@skyebeauty.co, and we’ll be happy to assist you.

We accept all major credit/debit cards and PayPal. 

Yes, our products are cruelty-free and Vegan.

Unopened, our products have a shelf life of up to 3 years. Once opened, use them within 12 months.

Yes, the foundation is suitable for sensitive skin, including rosacea and vitiligo, but results may vary depending on individual skin types.

Yes, it includes SPF 15.

Yes, it’s both heat-resistant and waterproof, thanks to its silicone base.

It uses special toner particles that react to skin temperature, releasing color to match your skin tone for a natural finish.

Yes, but if you have concerns, please consult your doctor.

The Changing Foundation contains dimethicone, which may include PFAS.

At Skye Beauty, we want you to love your purchase! If you're not completely satisfied, we offer a 100% Satisfaction Guarantee. Simply contact us within 30 days of receiving your order, and we'll issue a refund or exchange—no need to return the product.

For more details, check our full Refund Policy

Of course! Email us at: Info@Skyebeauty.co

For faster assistance, please include your order number and clearly describe your issue.